Shipping policy

1. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Time

  • Standard delivery takes approximately 5 business days.

  • Delivery times may vary depending on your location and courier availability.

  • Delays may occur due to customs, weather, or other factors beyond our control.

3. Shipping Rates

  • Shipping fees are calculated at checkout based on destination and order size/weight.

  • Free shipping may be offered on qualifying orders.

4. Shipping Areas

  • We currently ship to [Insert Countries/Regions Served].

  • If your location is not listed at checkout, please contact us at admin@primeipharma.com for assistance.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your shipment through the courier’s website or via the link provided in the email.

6. Failed Deliveries & Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • Prime iPharma is not liable for delays or failed deliveries due to incorrect or incomplete addresses.

  • If a package is returned to us due to wrong address details, re-shipping fees may apply.

7. Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately with photos of the product and packaging.

  • For lost shipments, we will work with the courier to resolve the issue. Refunds or replacements will be handled on a case-by-case basis.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:
📧 Email: admin@primeipharma.com
📞 Phone: +01000007483